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Privacy Policy

This Personal Data Protection Notice is issued to all our valued customers pursuant to the requirements of the Personal Data Protection Act 2010 (“PDPA”).
1. Collection of Personal Data
In the course of your dealings with us, we may collect and process your personal data including but not limited to:
  • Name
  • Contact details (phone number, email, mailing address)
  • Date of birth
  • Identity card number or passport number (where necessary)
  • Purchase history and preferences
  • Payment details (where applicable)
  • Social media account handles (if you interact with us through these platforms)
2. Purpose of Collecting Personal Data
Your personal data is collected and processed for the following purposes:
  • To process and fulfill your orders
  • To manage customer service and respond to inquiries
  • To communicate updates, promotions, offers, and events
  • To manage loyalty programs (if applicable)
  • To analyze customer trends and improve our services
  • To comply with legal or regulatory requirements
3. Disclosure of Personal Data
Your personal data may be disclosed to:
  • Our employees and internal departments
  • Third-party service providers (e.g. payment gateway, delivery partners, marketing platforms, IT support)
  • Regulatory bodies or law enforcement agencies (as required by law)
We ensure all third parties we work with adhere to strict confidentiality and data protection standards.
4. Security of Personal Data
We take reasonable steps to protect your personal data from unauthorized access, misuse, or loss by implementing appropriate physical, electronic, and managerial procedures.
5. Retention of Personal Data
Your personal data will be retained for as long as necessary to fulfill the purposes stated above or as required by law.
6. Access & Correction
You have the right to access, update, or correct your personal data. To do so, please contact us:
NADA Identity Sdn Bhd (1686764-U)
Email: hello@nadaidentity.com
Phone: 013-907 7782
Address:  No 41-1, Jalan Eco Ardence D U12/36D, 40170 Shah Alam, Selangor
7. Consent
By providing your personal data to us, you consent to the collection, use, and processing of your personal data in accordance with this Notice. If you do not consent, please do not provide your personal data to us.